Watch this webinar and see how to use Business Continuity Management to make your organization less vulnerable and more resilient.
Why Business Continuity is failing in our Complex Cyber World
Read this article and learn how to make your company better prepared for the emergence of disruptive technologies.
How to use risk management to be prepared for disruptive technology
Read this article and learn more about risk appetite and tolerance and how to take advantage of them in your business.
Risk Appetite and Risk Tolerance
Watch this webinar and find out how to create excellent strategic planning with team engagement.
How to Create a Strategic Plan with Your Team
Read this article and learn more about the importance of alignment for successful strategy implementation.
Strategy 101: It’s All About Alignment
Read this article and learn more about how to overcome challenges and pitfalls when implementing a business strategy.
Six Failure Modes to Avoid in Strategy Deployment
Read this article and learn how to prevent project failures and how to get projects to add true value to your organization.
5 reasons projects fail – and what to do about them
Different models of business excellence, reinforcing that a holistic approach can become so much more than an annual ritual.
To business excellence and beyond
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Read this article to understand the meaning of a competitive advantage, and why your business needs it to beat the competition.
What is a Competitive Advantage? And Who Needs One?
Read this article and check out the main steps to follow the journey of business excellence.
The 5 Master Steps to Business Excellence
In this White Paper, Rick Leopoldi discusses the what are service level agreements (SLAs), their importance, what they require and how to develop a plan to start SLA's.