Read this article and discover the four skills that every manager must have to conquer and retain talent.
4 Skills that every manager needs to have
Read this article and learn about some tips that will help as a project manager, whether you are a beginner or experienced.
Roles and responsibilities that every project manager needs to know
Read this article and learn how to prevent project failures and how to get projects to add true value to your organization.
5 reasons projects fail – and what to do about them
PMBOK 6th Edition Webinar Shows the Highlights on Everything that has Changed, Covering the Best Tools and Techniques in Detail!
PMBOK 6th Edition Highlights
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
An article to help better define project scope, providing examples of the difficulties and recommendations of managing project scope.
Effective Project Scope Management
In this White Paper, Rick Leopoldi discusses the what are service level agreements (SLAs), their importance, what they require and how to develop a plan to start SLA's.
IT Services Management – A Description of Service Level Agreements
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
This eBook offers some strategies to help you streamline your projects and guarantee project success.
How to streamline project management in your company
In-depth analysis of Project Marketing, as well as tools, best practices and tips to use in order to implement the concept and make it work.