8 Principles to Achieve Operational Excellence

The concept of Operational Excellence emerged in the Toyota Production System and refers to a constant search for the highest level of quality in operations.

For some companies, this concept has truly helped to transform business. However, for other companies efforts have failed to deliver the expected outcomes. By expecting rapid changes, these companies often allow the focus to become too superficial, resulting in isolated changes.

In this article, Kevin J. Duggan presents a step-by-step methodology to help companies implement a framework for business operations. This methodology is based on 8 principles, enabling businesses to achieve Operational Excellence and thrive in a short amount of time.

Language: English

Author

Kevin J. Duggan

Kevin J. Duggan is a renowned expert in applying advanced lean techniques to achieve Operational Excellence and the author of four books on the subject.
As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and of Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including FMC Technologies, Caterpillar, Pratt & Whitney and Singapore Airlines, among others. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences and has appeared on CNN and the Fox Business Network.