39 item(s)
Ebook
Find out the benefits of an IT ticketing management system. See how to revolutionize the management of requests in your company.
IT ticketing management – Complete guide for agile and effective service
Ebook
In this eBook, we show what Enterprise Service Management (ESM) is all about and how it helps a range of departments in companies to provide better services to customers and employees.
Reimagining services management
Cases
The solution covers the automation of twenty processes, integration with ERP, in addition to the certificate maintenance
Raymundo da Fonte strengthens corporate governance with SoftExpert technology
Ebook
See how process automation can facilitate digital transformation and contribute to improving your company's results.
Process automation: How to drive the digital transformation journey
Magazine
Excellence Magazine: Premium content with best practices and success stories in Management Excellence.
Excellence Magazine – Edition 1
Cases
Companhia Riograndense de Saneamento (Corsan), responsible for the water supply and wastewater treatment in Rio Grande do Sul, boosted productivity in the Information Technology sector.
Corsan raises productivity by 25% by automating IT processes with SoftExpert
Ebook
Discover the key factors that high-tech companies need to address to achieve operational excellence.
How to achieve excellence in the operations of high-tech companies
Webinar
Watch this webinar and learn some facts about the Kanban Method!
Discover the Kanban Mindset
White Paper
Read this article to find out about the latest changes to the Cobit framework to manage multiple IT systems in an ever-changing world.
What’s new in COBIT?
White Paper
Read this article and find out about best governance practices to manage multiple systems in a corporate scenario.
4 perspectives to successful implementation of Corporate Governance
White Paper
Read this article to find out more about best governance practices with latest COBIT insights of the industry's framework.
A guide for tailoring a governance system for information and technology
Webinar
Advice on how to make Change Management work in the real world, and not just in theory.