The ability to make quick decisions is synonymous with having a competitive advantage. That is why the global market demands modern and efficient management models.
However, organizations are not keeping up with the need to adapt that customers and the market demand.
In this article, Samantha Bureau-Johnson proposes introducing a model that uses matrix management with BPM. She describes how these concepts help to tear down organizational silos, resulting in a better and more cost-efficient organization with improved business performance.