Hermes Pardini is one of the three main Brazilian players in the laboratory support segment. The institute has 122 units and provides services for clinical analysis, diagnostic imaging, vaccines, functional tests, cryopreservation and human and veterinary genetics.
According to Irilda de Oliveira Costa, Project and Innovation manager, the company identified the need to implement an idea management program. The goal was to create an innovative environment, improving organizational performance with a focus on increasing revenue, reducing costs, customer satisfaction and process improvement. To meet this challenge, the company invested in the SoftExpert Excellence Suite.
“With SoftExpert Excellence Suite, we created the ‘iO2’ Innovation Program, a decision of great strategic importance for our company. It fostered an innovative environment and boosted the company’s organizational performance”, the manager highlights.
Read the full success story here.
ABOUT SOFTEXPERT
Operating in the business management software market, SoftExpert emerged in 1995 in southern Brazil. Currently, the brand has over 500 employees, 2,000 customers, 600,000 users spread across 50 countries, 300 partners worldwide, including strategic alliances with companies such as AWS, Bakertilly, Deloitte, Kodak Alaris, and DocuSign, in addition to business units in 9 countries. This is because SoftExpert has solutions for companies ranging from business management and corporate quality to environmental, project and government management in just one contract for its customers, providing them with greater efficiency, agility, and cost-effectiveness. Its global presence shows that SoftExpert adapts its range of services according to the needs of companies, as well as their locations. The platform offers a set of multi-language modules that are integrated to automate processes and optimize different business areas of organizations.