The importance of having a communication methodology in place when implementing an IT Service Management process.
Developing an effective ITSM communications plan
Watch this webinar to learn how an Integrated Management System can cut red tape and boost productivity at your business.
Enhancing regulatory compliance through the integrated approach
How technology can contribute by supporting and automating the main steps of a food safety management system.
Leveraging Food and Beverage Organizations with SoftExpert Excellence Suite
This White paper, PECB will discuss the main points of the ISO 22000, essential regulation to adequately control the entire chain of production.
ISO 22000 – Food Safety Management System
An ISO 20000 overview, its key clauses and the link between ISO 20000 and other standards.
ISO 20000 – IT Service Management System
A better integration between the main IT frameworks and industry BPM best practices.
ITIL®, COBIT® and CMMI®: Ongoing confusion of process and function
Read this eBook to find out which are the elements for make your ITSM initiatives more successful.
7 Crucial Elements in IT Service Management
The necessity for the business to be able to articulate what its requirements are for IT.
The role of service request management
Ospedali e Laboratori
How some actions play a critical role in effective IT Service Management.
ITSM and ITIL: An Art vs. a Science?
How an effective Continuous Service Improvement Program (CSIP) will continue to provide and improve service quality to the business.