Milano is a logistics operator for dry loads, cold chain and document management and storage. The company specializes in integrated logistics projects for the public and private sectors.
According to Mayara Arantes, process analyst at Milano, the operation had many parallel controls, which led to document management failures. In addition, there were many problems with process tracking, which resulted in loss of records.
With SoftExpert solution, Milano was able to automates processes and SoftExpert Suite also assists the company in the maintenance of ISO 9001 and ISO 14001 certifications.