Read this article and find out more about innovation focused on customer needs and how it can help companies stay ahead of competitors.
Customer Focused Process Innovation
Software for the management of the healthcare sector, promoting the efficiency of the production process and using the best practices of the market.
Ospedali e Laboratori
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Casi di Successo
The Innovation Program fostered an innovative environment and boosted the company's organizational performance.
Hermes Pardini Group structures its Innovation Program with a SoftExpert solution
Read this eBook and know ten pillars that provide support and help overcome obstacles in the journey of excellence.
How to pave the path to excellence in healthcare organizations
How technology can contribute by supporting and automating the main steps in a food safety management system.
How Technology Can Improve Food Safety Management
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
Watch this Webinar and learn how business process automation can help your business be more productive and competitive.
7 indispensable ingredients for successful automation of business processes
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Watch the Webinar and learn how ISO 22000 can help your company gain recognition for its commitment to food safety.