À propos de l'auteur
Arun Kumar Asokan is a BPM Consultant. He holds an MBA degree from Queensland University of Technology (QUT), Australia, and B.Tech in Computer Science & Engineering from Pondicherry Engineering College (PEC), India. Arun specializes in providing BPM consultancy on process modeling, process reference architecture and frameworks & process governance topics. The author can be reached at arunkumar.asokan@yahoo.com.au