Understanding Root Cause Analysis

Root Cause Analysis (RCA) is a process that encompasses the investigation of all possible reasons that may have caused a problem and that can lead to mistakes, deviations, adverse events and accidents, among other things.

In this webinar, Tony Mittiga covers key concepts and methodologies developed to solve complex problems that can be applied within an organization. He demonstrates tools and techniques to finding solutions, how to avoid common misuse of the process and how to use it for success in your organization.

Langage: Anglais

Auteur

Anthony Mittiga

Anthony is the founder of ARM Lean Consulting and a seasoned leader with over 30 years of experience with application of lean techniques in the commercial, service, healthcare and military sectors in the US and internationally. He has led or been part of the core team responsible for transforming companies for industry leaders through the application of Lean. He achieved a significant degree of transformational change by continuously focusing on the value provided to customers by exponentially eliminating waste.