Comment créer des tableaux de bord de KPI efficaces
Do you listen to your performance measures?
Dan Markovitz is president of Markovitz Consulting, a firm that helps organizations become faster, stronger and more agile through the application of lean principles to knowledge work.
He is a faculty member at the Lean Enterprise Institute and teaches at the Stanford University Continuing Studies Program. His book “Building the Fit Organization,” received the Shingo Research Award.