Basic of root Cause Analysis

Problems arise whenever there is any variation in usual systems or procedures, and they show up all the time at organizations. For each problem generated, a new solution is sought.

In the volatile world where companies exist, solutions need to be quick, but they are often ineffective. So in addition to not solving the initial problem, the solution can generate new non-conformities. That is why the use of root cause analysis is essential to work toward continuous improvement.

In this webinar, James Rooney gives a simplified presentation on how to use a root cause analysis tool and shows how to identify not only what and how an event occurred, but also why it happened.

Langage: Anglais

Auteur

James Rooney

James Rooney is Managing Director of The QRS Group with 40 years of experience in lean six sigma, reliability engineering, risk assessment, process safety management, and total quality management. Mr. Rooney is a past Chair of the Board of Directors of the American Society for Quality (ASQ) and a member of the editorial review board of ASQ’s Quality Progress magazine.