Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
An introduction to the main automotive core tools and how they can help in achieving the goal of IATF 16949.
Introduction to the automotive core tools
In-depth analysis of analysis of the 7 principles of TQM in the automotive industry and the right tools and regulations can enhance quality management.
How to enhance quality management in the automotive industry
Cet eBook propose des stratégies pour vous aider à rationaliser vos projets et à garantir leur succès.
Comment améliorer la gestion de projets dans votre entreprise
In-depth analysis of Project Marketing, as well as tools, best practices and tips to use in order to implement the concept and make it work.
Project Marketing – What it is and why you should be doing it
Choisir la bonne solution PLM peut être un processus intimidant et accablant, mais avec ces 8 ressources, le processus de sélection sera beaucoup plus facile.
8 Ressources que chaques Solution PLM Dévrait avoir
The importance of having a communication methodology in place when implementing an IT Service Management process.
Developing an effective ITSM communications plan
How to select and manage external providers (processes, products and services) taking into account performance and risk-based thinking.
How to control externally provided processes, products and services
A webinar that shows a practical example of how to model and automate a business process, from start to finish, in less than 30 minutes.
How to model and automate a process in less than 30 minutes
Tools and techniques to finding solutions, how to avoid common misuse of the process and how to use it for success in your organization.
Understanding Root Cause Analysis
An ISO 20000 overview, its key clauses and the link between ISO 20000 and other standards.
ISO 20000 – IT Service Management System
SE Project is an enterprise software that enables companies to manage their projects, products, people, services and financials.