The 10 most common mistakes made by organizations who are modelling and documenting its processes.
How to avoid the 10 biggest mistakes in process modeling
How making BPM work, an important ingredient to help organizations work better and achieve their goals.
Making BPM work
The necessity for the business to be able to articulate what its requirements are for IT.
The role of service request management
The synergy between two business improvement disciplines: Lean Six Sigma and BPM.