Indicators and KPIs: How can they help in managing a Project Management Office

Defining indicators that shows the performance of a Project Management Office (PMO) to meet the expectations of its stakeholders, or to motivate organizational changes, has become the main tool to demonstrate and monitor its value, justify its existence and promote its growth.

Establishing and creating performance indicators are vital for a PMO so it can analyze and keep its proposal of aggregating value to the organization.

In this webinar, Maria Angélica Castellani discusses why we need indicators and KPIs to support the management of a PMO, organizational scenarios, objectives, obligations, how to define functions, how and why to measure data, the importance of audits and more.

Langage: Anglais

Auteur

Maria Angélica Castellani

Maria Angelica is a managing partner at FIXE Consulting & Training with over 20 years’ experience in Project Management and Process Improvement and PMO Implementation. She has a degree in Computer Science from Universidad Nacional de La Plata (Argentina) and MBAs in Project Management and International Business from FGV (Brazil). She is also a Project Management professor in various institutions and co-author of the project management book “Gestão de Projetos: Teoria, Prática e Tendências”.