How to make Change Management work in the real world

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The biggest contribution Change Management makes is that it allows service providers to cope with a high volume of changes without impacting service quality. This requires a thorough understanding of risk during and after a change.

There has been a lot written on this subject, and it may seem easy to apply. Yet problems can arise when it comes to practical application.

In this webinar, Peter Hubbard provides an objective and practical introduction to Change Management. He wants to help you transform the theoretical knowledge you have already acquired into practical cases that work in the real world.

Auteur

Peter Hubbard

Peter Hubbard is a principal ITSM consultant for Pink Elephant with more than 17 years of experience in ITSM. He has been involved in assisting organizations from national government to small scale businesses understand their IT service management needs.

Matières principales

White Paper

Avoiding Risk Management Failure: An End-to-end Process Approach

Read this article to learn how to approach operational risks from a process-centric perspective, reducing these risks and improving business performance.

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Ebook

Comment mettre en œuvre une gestion des services informatiques qui appuie votre stratégie et vos objectifs commerciaux

Read this eBook that gives to you a step-by-step guide on how to efficiently design and deploy IT services in your company.

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Webinar

How to model and automate a process in less than 30 minutes

A webinar that shows a practical example of how to model and automate a business process, from start to finish, in less than 30 minutes.

How to make Change Management work in the real world

The biggest contribution Change Management makes is that it allows service providers to cope with a high volume of changes without impacting service quality. This requires a thorough understanding of risk during and after a change.

There has been a lot written on this subject, and it may seem easy to apply. Yet problems can arise when it comes to practical application.

In this webinar, Peter Hubbard provides an objective and practical introduction to Change Management. He wants to help you transform the theoretical knowledge you have already acquired into practical cases that work in the real world.

Matières principales

Avoiding Risk Management Failure: An End-to-end Process Approach

Comment mettre en œuvre une gestion des services informatiques qui appuie votre stratégie et vos objectifs commerciaux

How to model and automate a process in less than 30 minutes

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