Watch this webinar and find out how to keep your backlog under control and avoid the perception that it is a black hole.
The Black Hole of Maintenance: Backlog
Watch this webinar and find out how to create reliable, consistent and efficient job maps with clear and concise work instructions.
Job Mapping – How to Develop Great Job Plans
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Watch this webinar to learn how an Integrated Management System can cut red tape and boost productivity at your business.
Enhancing regulatory compliance through the integrated approach
The similarities and differences between the COBIT, ITIL and ISO/IEC 27002 standards, highlighting their features and applications.