This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
An introduction to the main automotive core tools and how they can help in achieving the goal of IATF 16949.
Introduction to the automotive core tools
The most common mistakes made by organizations who are implementing ISO 27001.
Common pitfalls of ISO/IEC 27001 implementation/certification project
The difference between incidents and problems as well as the steps of proactively identifying and managing them.