PMBOK 6th Edition Webinar Shows the Highlights on Everything that has Changed, Covering the Best Tools and Techniques in Detail!
PMBOK 6th Edition Highlights
Advice on how to make Change Management work in the real world, and not just in theory.
How to make Change Management work in the real world
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Tools and techniques to finding solutions, how to avoid common misuse of the process and how to use it for success in your organization.
Understanding Root Cause Analysis
In depth analysis of the plan communications management process and details about the inputs, tools and techniques, and outputs.
Project communication management
The difference between incidents and problems as well as the steps of proactively identifying and managing them.
Incident vs. Problem: How to differentiate and manage it
The steps of proactively managing the risks of your next project.