Watch this webinar and learn some facts about the Kanban Method!
Discover the Kanban Mindset
Advice on how to make Change Management work in the real world, and not just in theory.
How to make Change Management work in the real world
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
A webinar that shows a practical example of how to model and automate a business process, from start to finish, in less than 30 minutes.
How to model and automate a process in less than 30 minutes
Tools and techniques to finding solutions, how to avoid common misuse of the process and how to use it for success in your organization.
Understanding Root Cause Analysis
The most common mistakes made by organizations who are implementing ISO 27001.
Common pitfalls of ISO/IEC 27001 implementation/certification project
The difference between incidents and problems as well as the steps of proactively identifying and managing them.
Incident vs. Problem: How to differentiate and manage it
The similarities and differences between the COBIT, ITIL and ISO/IEC 27002 standards, highlighting their features and applications.
Challenges faced in ITIL, Cobit and ISO/IEC 27002 application
Making strategy visible in a strategy map makes it easier to communicate and drive alignment.