Advice on how to make Change Management work in the real world, and not just in theory.
How to make Change Management work in the real world
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
What lead to the change, new and updated concepts, key changes, key requirements as well as steps for a seamless transition from ISO/TS 16949 to IATF 16949.
IATF 16949 – What Changes?
Tools and techniques to finding solutions, how to avoid common misuse of the process and how to use it for success in your organization.
Understanding Root Cause Analysis
An overview on the transition process between the ISO/TS 16949 to IATF 16949.
Managing the transition from ISO/TS 16949 to IATF 16949
The difference between incidents and problems as well as the steps of proactively identifying and managing them.