8 points
Webinar
Watch this webinar and find out how to keep your backlog under control and avoid the perception that it is a black hole.
The Black Hole of Maintenance: Backlog
Webinar
Watch this webinar and find out how to create reliable, consistent and efficient job maps with clear and concise work instructions.
Job Mapping – How to Develop Great Job Plans
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Webinar
Watch this webinar to learn how an Integrated Management System can cut red tape and boost productivity at your business.
Enhancing regulatory compliance through the integrated approach
Webinar
A webinar that shows a practical example of how to model and automate a business process, from start to finish, in less than 30 minutes.
How to model and automate a process in less than 30 minutes
Webinar
Tools and techniques to finding solutions, how to avoid common misuse of the process and how to use it for success in your organization.
Understanding Root Cause Analysis
Webinar
The most common mistakes made by organizations who are implementing ISO 27001.
Common pitfalls of ISO/IEC 27001 implementation/certification project
Webinar
The difference between incidents and problems as well as the steps of proactively identifying and managing them.
