42 points
White Paper
Read this article to find out more about best governance practices with latest COBIT insights of the industry's framework.
A guide for tailoring a governance system for information and technology
Ebook
Comment transformer le paysage de l'industrie des sciences de la vie et atteindre l' excellence en affaires.
Comment transformer le panorama de l’industrie des sciences de la vie et atteindre l’excellence en affaires
Ebook
Lisez cet eBook et découvrez les 8 pierres angulaires permettant de surmonter les obstacles qui entravent le passage à Industrie 4.0.
Construire une entreprise digitale: 8 piliers pour le succès de l’industrie 4.0
White Paper
Read this article and find out more on how a Document Control System may help companies to ensure regulatory compliance.
Why my electronic “Document Control System” may only be a “Document Management System”
Webinar
Advice on how to make Change Management work in the real world, and not just in theory.
How to make Change Management work in the real world
Video
Software that enables medical device companies to continuously analyze and improve the efficiency of operations through a single solution.
Equipements médicaux
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
White Paper
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
White Paper
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Ebook
Lisez cet eBook qui vous explique étape par étape comment concevoir et déployer efficacement des services informatiques dans votre entreprise.