How to transform life sciences industry landscape and achieve business excellence
Comment transformer le panorama de l’industrie des sciences de la vie et atteindre l’excellence en affaires
Read this eBook and learn about 8 cornerstones that help in overcoming obstacles on the journey to Industry 4.0.
Building a digital company: 8 cornerstones for success in Industry 4.0
Read this article and find out more on how a Document Control System may help companies to ensure regulatory compliance.
Why my electronic “Document Control System” may only be a “Document Management System”
Software that enables medical device companies to continuously analyze and improve the efficiency of operations through a single solution.
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
The importance of having a communication methodology in place when implementing an IT Service Management process.
Developing an effective ITSM communications plan
Read this eBook and be better prepared to conduct a smooth transition of ISO 13485 at your organization.
ISO 13485:2016 – What you need to know
An ISO 20000 overview, its key clauses and the link between ISO 20000 and other standards.