This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
The importance of having a communication methodology in place when implementing an IT Service Management process.
Developing an effective ITSM communications plan
Watch this webinar to learn how an Integrated Management System can cut red tape and boost productivity at your business.
Enhancing regulatory compliance through the integrated approach
An ISO 20000 overview, its key clauses and the link between ISO 20000 and other standards.
ISO 20000 – IT Service Management System
Read this eBook to find out which are the elements for make your ITSM initiatives more successful.
7 éléments cruciaux pour la gestion des services informatiques