Read this eBook to find out the eight pillars to help financial services companies overcome barriers to digital transformation and excellence.
How to promote digital transformation in the financial services industry
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Some basic activities, ordered logically, to promote simple but efficient guidance for an EHS management program.
Comment améliorer la gestion de la santé, de la sécurité et de l’environnement – SSMA
The EHS department can be housed in a wide variety of locations within an organization. What is its optimal placement?
The “Right Home” for Environment, Health and Safety
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
Some practical steps that can help companies transform their GRC program into a powerful tool able to mitigate risk and drive business performance.
Améliorer la gouvernance, la gestion des risques et la conformité
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Some practical steps that can help you to develop a risk management plan and keep minor issues from evolving into emergencies and major problems.
Comment developer un plan de gestion de risques en 12 pas practiques
Watch this Webinar to learn how ISO 45001 can help your company to improve employee safety, reduce workplace risks and create better, safer working conditions.
Achieving Excellence in OH&S with ISO 45001
See how important risk management is for enterprise-wide success, considering its multiple applications across the organization.