Read this eBook to learn about strategies to help you evolve from paper to digital, streamlining your business processes.
The complete guide to going paperless
Read this eBook to find out the eight pillars to help financial services companies overcome barriers to digital transformation and excellence.
How to promote digital transformation in the financial services industry
Read this article and find out more on how a Document Control System may help companies to ensure regulatory compliance.
Why my electronic “Document Control System” may only be a “Document Management System”
Understand ISO 17025 Requirements and Effectively and Safely Manage Testing and Calibration at your Laboratories.
ISO/IEC 17025 – Requirements for Testing and Calibration Laboratories
Read this article and find out more about how to prevent the maintenance area from losing its strategic position and to keep it from acting in a purely reactive manner.
Why Maintenance Departments Regress
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Cas à succès
Helibras, une société d'Airbus Group, améliore la gestion des documents avec une solution SoftExpert
Helibras – Airbus Group
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
An overview of some of the key concepts that are consistently relevant when it comes to maintenance in industrial operations.