70 points
Ebook
Lisez ce livre électronique et découvrez quelques stratégies qui vous aideront à passer du papier au format numérique en accélérantles processus dans votreentreprise.
Guide complet pour abolir l’utilisation du papier
White Paper
Read this article to find out more about best governance practices with latest COBIT insights of the industry's framework.
A guide for tailoring a governance system for information and technology
Ebook
Découvrez dans ce livre électronique les huit piliers pour aider les entreprises de services financiers à surmonter les obstacles à la transformation et à l'excellence numériques.
Comment promouvoir la transformation numérique dans le secteur des services financiers
White Paper
Read this article and find out more on how a Document Control System may help companies to ensure regulatory compliance.
Why my electronic “Document Control System” may only be a “Document Management System”
White Paper
Understand ISO 17025 Requirements and Effectively and Safely Manage Testing and Calibration at your Laboratories.
ISO/IEC 17025 – Requirements for Testing and Calibration Laboratories
White Paper
Read this article and find out more about how to prevent the maintenance area from losing its strategic position and to keep it from acting in a purely reactive manner.
Why Maintenance Departments Regress
Webinar
Advice on how to make Change Management work in the real world, and not just in theory.
How to make Change Management work in the real world
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Cas à succès
Helibras, une société d'Airbus Group, améliore la gestion des documents avec une solution SoftExpert
Helibras – Airbus Group
White Paper
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.