In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
How technology can contribute by supporting and automating the main steps of a food safety management system.
Leveraging Food and Beverage Organizations with SoftExpert Excellence Suite
This White paper, PECB will discuss the main points of the ISO 22000, essential regulation to adequately control the entire chain of production.
ISO 22000 – Food Safety Management System
Cas à succès
BRF integrates projects and gains greater responsiveness for local and global processes with SoftExpert