Read this article and learn about the 4 essential steps for evaluating your compliance assessment program.
Four steps to get the most out of your compliance program assessment
Read this article and find out more about innovation focused on customer needs and how it can help companies stay ahead of competitors.
Customer Focused Process Innovation
Capture, organize and share knowledge across the enterprise with SoftExpert Knowledgebase software!
SoftExpert Base de Connaissances
PMBOK 6th Edition Webinar Shows the Highlights on Everything that has Changed, Covering the Best Tools and Techniques in Detail!
PMBOK 6th Edition Highlights
Read this article and learn the 3 key elements which need to be considered during Advanced Product Quality Planning.
Robust APQP – 3 Keys to Long Term Manufacturing Success
Read this article and find out more about Enterprise Process Maps and how they can accelerate business planning and improvement activities.
Building an Enterprise Process Map
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
An article to help better define project scope, providing examples of the difficulties and recommendations of managing project scope.
Effective Project Scope Management
Dans cet eBook, vous apprendrez à gérer avec succès le processus du cycle de vie des produits de votre entreprise, notamment les idées, les projets, la qualité, le contenu et l'analyse des données.
Améliorer la gestion du cycle de vie du produit
Read this article and learn how your company can gain more effective continuous improvement activities through lean thinking.
Lean thinking: Eleven ways to link training with application
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.