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PMBOK 6th Edition Webinar Shows the Highlights on Everything that has Changed, Covering the Best Tools and Techniques in Detail!

This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.

An article to help better define project scope, providing examples of the difficulties and recommendations of managing project scope.

Certaines activités de base, ordonnées de manière logique, visent à promouvoir des directives simples mais efficaces pour un programme de gestion EHS.

In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.

In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.

Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.

Lisez cet eBook qui vous explique étape par étape comment concevoir et déployer efficacement des services informatiques dans votre entreprise.

An introduction to the main automotive core tools and how they can help in achieving the goal of IATF 16949.

Cet eBook propose des stratégies pour vous aider à rationaliser vos projets et à garantir leur succès.

In-depth analysis of Project Marketing, as well as tools, best practices and tips to use in order to implement the concept and make it work.

How to select and manage external providers (processes, products and services) taking into account performance and risk-based thinking.