33 points
Webinar
PMBOK 6th Edition Webinar Shows the Highlights on Everything that has Changed, Covering the Best Tools and Techniques in Detail!
PMBOK 6th Edition Highlights
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
White Paper
An article to help better define project scope, providing examples of the difficulties and recommendations of managing project scope.
Effective Project Scope Management
Ebook
Certaines activités de base, ordonnées de manière logique, visent à promouvoir des directives simples mais efficaces pour un programme de gestion EHS.
Comment améliorer la gestion de la santé, de la sécurité et de l’environnement – SSMA
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
White Paper
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Ebook
Lisez cet eBook qui vous explique étape par étape comment concevoir et déployer efficacement des services informatiques dans votre entreprise.
Comment mettre en œuvre une gestion des services informatiques qui appuie votre stratégie et vos objectifs commerciaux
Webinar
An introduction to the main automotive core tools and how they can help in achieving the goal of IATF 16949.
Introduction to the automotive core tools
Ebook
Cet eBook propose des stratégies pour vous aider à rationaliser vos projets et à garantir leur succès.
Comment améliorer la gestion de projets dans votre entreprise
Webinar
In-depth analysis of Project Marketing, as well as tools, best practices and tips to use in order to implement the concept and make it work.
Project Marketing – What it is and why you should be doing it
White Paper
How to select and manage external providers (processes, products and services) taking into account performance and risk-based thinking.