63 points
White Paper
Different models of business excellence, reinforcing that a holistic approach can become so much more than an annual ritual.
To business excellence and beyond
Ebook
Lisez ce livre électronique et découvrez quelques stratégies qui vous aideront à passer du papier au format numérique en accélérantles processus dans votreentreprise.
Guide complet pour abolir l’utilisation du papier
Webinar
PMBOK 6th Edition Webinar Shows the Highlights on Everything that has Changed, Covering the Best Tools and Techniques in Detail!
PMBOK 6th Edition Highlights
White Paper
Read this article and learn the 3 key elements which need to be considered during Advanced Product Quality Planning.
Robust APQP – 3 Keys to Long Term Manufacturing Success
Webinar
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
White Paper
An article to help better define project scope, providing examples of the difficulties and recommendations of managing project scope.
Effective Project Scope Management
Ebook
Dans cet eBook, vous apprendrez à gérer avec succès le processus du cycle de vie des produits de votre entreprise, notamment les idées, les projets, la qualité, le contenu et l'analyse des données.
Améliorer la gestion du cycle de vie du produit
Ebook
Certaines activités de base, ordonnées de manière logique, visent à promouvoir des directives simples mais efficaces pour un programme de gestion EHS.
Comment améliorer la gestion de la santé, de la sécurité et de l’environnement – SSMA
White Paper
Read this article to understand the meaning of a competitive advantage, and why your business needs it to beat the competition.
What is a Competitive Advantage? And Who Needs One?
White Paper
An article that aims to outline what is involved when your organization decides to embark on the business excellence journey.
The 5 Master Steps to Business Excellence
White Paper
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.