How human performance management significantly impacts the management of corporate performance in organizations.
Human x corporate performance management: relations and differences
A competency-based performance management model and its implementation as a strategic initiative.
Competency Models and Performance Management — Getting It Right
Advice on how to make Change Management work in the real world, and not just in theory.
How to make Change Management work in the real world
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Some basic activities, ordered logically, to promote simple but efficient guidance for an EHS management program.
Comment améliorer la gestion de la santé, de la sécurité et de l’environnement – SSMA
The EHS department can be housed in a wide variety of locations within an organization. What is its optimal placement?
The “Right Home” for Environment, Health and Safety
Read this article to understand the meaning of a competitive advantage, and why your business needs it to beat the competition.
What is a Competitive Advantage? And Who Needs One?
An article that aims to outline what is involved when your organization decides to embark on the business excellence journey.
The 5 Master Steps to Business Excellence
Watch this webinar and find out what changes in the new ISO 45001, key requirements, benefits and how you can start implementing the standard.
Replacing OHSAS 18001: What do you know about ISO 45001?
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
How to create great KPI dashboards, describing every step you need to take to implement them at your own organization.
Comment créer des tableaux de bord de KPI efficaces
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.