18 points
White Paper
Read this article and find out more about innovation focused on customer needs and how it can help companies stay ahead of competitors.
Customer Focused Process Innovation
White Paper
Understand ISO 17025 Requirements and Effectively and Safely Manage Testing and Calibration at your Laboratories.
ISO/IEC 17025 – Requirements for Testing and Calibration Laboratories
White Paper
Digital Transformation? Perfectly Plan and Execute Your Transition with a Simple and Practical Map that Can Help Your Organization
Digital Transformation Map
White Paper
Read this article and find out more about Enterprise Process Maps and how they can accelerate business planning and improvement activities.
Building an Enterprise Process Map
White Paper
Read this article to find out more about how matrix management models and BPM help to tear down silos and improve business performance.
Busting Organizational Silos with Business Process Management
White Paper
The EHS department can be housed in a wide variety of locations within an organization. What is its optimal placement?
The “Right Home” for Environment, Health and Safety
White Paper
An article that aims to outline what is involved when your organization decides to embark on the business excellence journey.
The 5 Master Steps to Business Excellence
White Paper
This article discusses the principles of ISO 37001 and how it facilitates the implementation, maintenance and improvement of anti-bribery management systems. Read it now!
ISO 37001 and the principles of an anti-bribery management system
White Paper
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
White Paper
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
White Paper
Read this article to learn how to approach operational risks from a process-centric perspective, reducing these risks and improving business performance.
Avoiding Risk Management Failure: An End-to-end Process Approach
White Paper
The 10 most common mistakes made by organizations who are modelling and documenting its processes.