Read this article and find out about best governance practices to manage multiple systems in a corporate scenario.
4 perspectives to successfully implement corporate governance
Read this eBook to find out the ten strategic processes to help automotive companies drive innovation and enhance excellence.
How to drive innovation and enhance business excellence in the automotive industry
Read this article to find out more about best governance practices with latest COBIT insights of the industry's framework.
A guide for tailoring a governance system for information and technology
Join us in this webinar to find out more about how FMEA helps to assess risks and analyze potential failures, allowing companies to make operations more efficient.
FMEA 101: How to Effectively Avoid Unintended Project Consequences
Advice on how to make Change Management work in the real world, and not just in theory.
How to make Change Management work in the real world
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Comment la technologie peut contribuer en soutenant et en automatisant les principales étapes d'un système de gestion de la sécurité des aliments.
Comment la technologie peut améliorer la gestion de la sécurité alimentaire
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Lisez cet eBook qui vous explique étape par étape comment concevoir et déployer efficacement des services informatiques dans votre entreprise.