PMBOK 6th Edition Webinar Shows the Highlights on Everything that has Changed, Covering the Best Tools and Techniques in Detail!
PMBOK 6th Edition Highlights
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
An article to help better define project scope, providing examples of the difficulties and recommendations of managing project scope.
Effective Project Scope Management
Certaines activités de base, ordonnées de manière logique, visent à promouvoir des directives simples mais efficaces pour un programme de gestion EHS.
Comment améliorer la gestion de la santé, de la sécurité et de l’environnement – SSMA
On this webinar, you will see exclusive insights on key steps and factors on how to start the Six Sigma journey.
How to start your Six Sigma journey
Read this article and learn how your company can gain more effective continuous improvement activities through lean thinking.
Lean thinking: Eleven ways to link training with application
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Lisez cet eBook qui vous explique étape par étape comment concevoir et déployer efficacement des services informatiques dans votre entreprise.
Comment mettre en œuvre une gestion des services informatiques qui appuie votre stratégie et vos objectifs commerciaux
An introduction to the main automotive core tools and how they can help in achieving the goal of IATF 16949.
Introduction to the automotive core tools
Read this article to learn where organizations are failing and what they need to do to achieve sustainable high performance in their processes.