PMBOK 6th Edition Webinar Shows the Highlights on Everything that has Changed, Covering the Best Tools and Techniques in Detail!
PMBOK 6th Edition Highlights
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
An article to help better define project scope, providing examples of the difficulties and recommendations of managing project scope.
Effective Project Scope Management
Some basic activities, ordered logically, to promote simple but efficient guidance for an EHS management program.
Comment améliorer la gestion de la santé, de la sécurité et de l’environnement – SSMA
Read this article and learn how your company can gain more effective continuous improvement activities through lean thinking.
Lean thinking: Eleven ways to link training with application
Read this article and learn how to establish a succession plan for filling current and future needs, moving the organization forward.
Succession Planning: How Deep is Your Talent Pool?
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Read this eBook that gives to you a step-by-step guide on how to efficiently design and deploy IT services in your company.
Comment mettre en œuvre une gestion des services informatiques qui appuie votre stratégie et vos objectifs commerciaux
Read this eBook to learn essential practices that will help you refine your talent management strategies while increasing productivity.
Comment améliorer la gestion des talents dans votre entreprise
This eBook offers some strategies to help you streamline your projects and guarantee project success.