Read this eBook to learn about strategies to help you evolve from paper to digital, streamlining your business processes.
The complete guide to going paperless
PMBOK 6th Edition Webinar Shows the Highlights on Everything that has Changed, Covering the Best Tools and Techniques in Detail!
PMBOK 6th Edition Highlights
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
An article to help better define project scope, providing examples of the difficulties and recommendations of managing project scope.
Effective Project Scope Management
Certaines activités de base, ordonnées de manière logique, visent à promouvoir des directives simples mais efficaces pour un programme de gestion EHS.
Comment améliorer la gestion de la santé, de la sécurité et de l’environnement – SSMA
The EHS department can be housed in a wide variety of locations within an organization. What is its optimal placement?
The “Right Home” for Environment, Health and Safety
SoftExpert is a comprehensive solution that covers all the requirements determined by the ISO 45001 and related regulations.
Watch this webinar and find out what changes in the new ISO 45001, key requirements, benefits and how you can start implementing the standard.
Replacing OHSAS 18001: What do you know about ISO 45001?
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.