Download center

Lisez ce livre électronique et découvrez quelques stratégies qui vous aideront à passer du papier au format numérique en accélérantles processus dans votreentreprise.

Read this article and find out more about how to prevent the maintenance area from losing its strategic position and to keep it from acting in a purely reactive manner.

Software that enables medical device companies to continuously analyze and improve the efficiency of operations through a single solution.

This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.

Certaines activités de base, ordonnées de manière logique, visent à promouvoir des directives simples mais efficaces pour un programme de gestion EHS.

In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.

In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.

In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.

Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.

An overview of some of the key concepts that are consistently relevant when it comes to maintenance in industrial operations.

The importance of having a communication methodology in place when implementing an IT Service Management process.

Learn about the benefits, features and functionalities that SoftExpert Suite can offer to optimize compliance with ISO 55000.