Read this eBook to learn about strategies to help you evolve from paper to digital, streamlining your business processes.
The complete guide to going paperless
Read this eBook and learn about 8 cornerstones that help in overcoming obstacles on the journey to Industry 4.0.
Construire une entreprise digitale: 8 piliers pour le succès de l’industrie 4.0
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
How technology can contribute by supporting and automating the main steps in a food safety management system.
Comment la technologie peut améliorer la gestion de la sécurité alimentaire
Software for the management of the food and beverage sector, promoting food quality and safety and meeting various international regulations.
Aliments et boissons
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Watch the Webinar and learn how ISO 22000 can help your company gain recognition for its commitment to food safety.
Understanding food safety under ISO 22000
The importance of having a communication methodology in place when implementing an IT Service Management process.
Developing an effective ITSM communications plan
SE Food Safety is a software that manages food safety by comprehensively addressing biological, chemical, and physical hazards.