Learn 10 simple steps that can help guide you as you begin planning your journey to implement Enterprise Risk Management.
10 Easy Steps to Implement Enterprise Risk Management
The overall context of COSO and some considerations on how to start implementing it at your organization.
COSO ERM Framework – Background & Overview
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
Some basic activities, ordered logically, to promote simple but efficient guidance for an EHS management program.
Comment améliorer la gestion de la santé, de la sécurité et de l’environnement – SSMA
In this White Paper, Rick Leopoldi discusses the processes and methods to define, characterize, and develop a Service Catalog as part of IT Service Management.
IT Services Management – An Overview of the Development of a Service Catalog
In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
Overview of how effective and accurate creation of personas for business end users could act as a catalyst for value provisioning of IT services.
Service Management Personas: Aligning Business Users to IT Service Provisioning
Read this article to learn how to approach operational risks from a process-centric perspective, reducing these risks and improving business performance.
Avoiding Risk Management Failure: An End-to-end Process Approach
An overview of ISO 31000, its main clauses, links between ISO 31000 with other standards, benefits certification path and more.
ISO 31000 – Risk Management Principles and Guidelines
The Risk-Based Performance management framework and how this integrated approach will change the way you see strategic management.
The perils and promises of integrated Enterprise Risk and Performance Management
Some practical steps that can help you to develop a risk management plan and keep minor issues from evolving into emergencies and major problems.