16 points
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Read this article and find out more about innovation focused on customer needs and how it can help companies stay ahead of competitors.
Customer Focused Process Innovation
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Understand ISO 17025 Requirements and Effectively and Safely Manage Testing and Calibration at your Laboratories.
ISO/IEC 17025 – Requirements for Testing and Calibration Laboratories
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Read this article and find out more about how to prevent the maintenance area from losing its strategic position and to keep it from acting in a purely reactive manner.
Why Maintenance Departments Regress
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Digital Transformation? Perfectly Plan and Execute Your Transition with a Simple and Practical Map that Can Help Your Organization
Digital Transformation Map
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Read this article and find out more about Enterprise Process Maps and how they can accelerate business planning and improvement activities.
Building an Enterprise Process Map
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Read this article to find out more about how matrix management models and BPM help to tear down silos and improve business performance.
Busting Organizational Silos with Business Process Management
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The EHS department can be housed in a wide variety of locations within an organization. What is its optimal placement?
The “Right Home” for Environment, Health and Safety
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An article that aims to outline what is involved when your organization decides to embark on the business excellence journey.
The 5 Master Steps to Business Excellence
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This article discusses the principles of ISO 37001 and how it facilitates the implementation, maintenance and improvement of anti-bribery management systems. Read it now!
ISO 37001 and the principles of an anti-bribery management system
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In this White Paper, Rick Leopoldi discusses incident and problem management methods, along with best practices for service desk implementation.
ITSM Incident and Problem Management Methods
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In this white paper, PECB discusses the main clauses of ISO 27001, its links with other standards and guidelines and more.
ISO 27001 – Information Technology Security Management
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Read this article to learn how to approach operational risks from a process-centric perspective, reducing these risks and improving business performance.