The biggest contribution Change Management makes is that it allows service providers to cope with a high volume of changes without impacting service quality. This requires a thorough understanding of risk during and after a change.
There has been a lot written on this subject, and it may seem easy to apply. Yet problems can arise when it comes to practical application.
In this webinar, Peter Hubbard provides an objective and practical introduction to Change Management. He wants to help you transform the theoretical knowledge you have already acquired into practical cases that work in the real world.