Materialien im Rampenlicht
How to Implement IT Service Management that Supports Your Company’s Strategy and Objective
Read this eBook that gives to you a step-by-step guide on how to efficiently design and deploy IT services in your company.
The role of service request management
The necessity for the business to be able to articulate what its requirements are for IT.
ITIL and ISO 20000: Fundamentals and necessary compliance synergies
This webinar will show you the benefits of adopting ISO 20000 as an IT service provision validation mechanism for ITIL implementations.