Brochure
		Clearing your Path to Business Process Excellence

ISOSYSTEM Process provides the easiest way to manage departmental and enterprise business processes and workflows. It automates all steps of business process lifecycle, from modeling and publishing to execution and control, combining the tools to effectively create, manage, optimize and improve processes.

ISOSYSTEM Process enables the creation of any type of process by simply dragging and dropping process elements onto swim-lanes. This includes browsing the organizational structure and mapping enterprise roles to process roles.

ISOSYSTEM Process offers a set of tools that empower the developer to write business logic, connect to existing applications and assemble user interfaces for human interaction.

ISOSYSTEM Process encompasses all resource types of each process — people, organizations, applications and systems - coordinating the proper sequence, enforcing business rules, and auditing each step to ensure flawless process execution, escalation and exception management.

ISOSYSTEM Process provides a high performance workspace for business process participants interacting with process activities and workflows. Participants can access and manipulate tasks according to their assigned roles and responsibilities.

ISOSYSTEM Process provides visibility to administrators and business users by recording both real-time and historical process activity data. It enables to track real performance against key performance indicators and provides an audit trail for tracking and documenting compliance with service level agreements and regulations.

The concepts and features provided by ISOSYSTEM Process meet all requirements established by international standards and regulations such as ISO 9000, ISO 14000, SOX, COSO, FDA, ISO 22000 [HACCP], ISO 20000 [ITIL], COBIT, OHSAS 18000, ISO/TS 16949, ISO/IEC 17025, PMBOK and others.

Process Mapping

• Company-wide distributed design of business processes.
• High productivity and reusability due to the central repository.
• Generates easy to understand and top-notch graphical process flowcharts.
• Supports drill-down from a high level view of the process to individual activities.
• Property editor enables rapid configuration of activity and transition details such as resources, inputs/outputs, business rules, time, costs, internal controls, and other information.
• Powerful content management system to provide repositories where people can access process-related documents and collaborate on them. It supports any document editors, such as Microsoft Word, Excel, and Adobe forms. (*)
• Automates process revision control and change notification.
• Complete cross-functional process documentation for better communication between departments.
• Creates multi-maps that combine individual process maps into a single map representing the overall business process.
• Easily imports and exports process in XPDL format - the industry standard business process definition.
• Complete risk management system that enables enterprise-wide analysis and communication of the identified process risks. (*)

Execution

• Displays day-to-day task assignments by role or individual.
• Lets users see at a glance which activities are enabled, partially completed, overdue, or due that day.
• Sends automatic e-mail alerts to system users responsible for executing pending tasks.
• Provides process participants with the information and tools they need to stay informed and complete work faster and more accurately.
• Smart forms pre-populate key information, perform input validations, support digital signatures, and more.
• Collaboration platform that hosts online discussions among process participants.
• Provides customized checklists for evaluating internal controls over the process.
• Provides seamless integration with ERP, portals and other IT application systems.

Monitoring

• Allows administrators to monitor process instances in real time and react to problems as they occur.
• Defines and tracks key performance indicators from processes through the use of visual scorecards and interactive dashboards.
• Records nonconformities and preventive / corrective actions related to processes and activities instances. Provides several quality tools, such as PDCA, Ishikawa, 5 Whys and Pareto. (*)
• Generates several types of reports and charts to clearly display detailed or summarized information from processes and activities.
• Powerful built-in business intelligence and analytics may be pulled from multiple sources, including direct process data as well as data collected from other supporting systems and databases. (*)
• Complete tool that helps users to conduct audits by providing a corresponding workflow and all the relevant information. Applies compliance checklists for legal requirements and standards into their business process. (*)

(*) Optional Module

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