SoftExpert maintains ISO 9001 certification
Audit mentioned QMS improvement and highlighted SoftExpert’s own software used for Quality Management
On July 12th and 13th, SoftExpert underwent the ISO 9001 external audit. After analyzing various processes, the certifying body, BRTÜV, which belongs to the TÜV NORD group in Germany and the IBQN in Brazil, recommended maintaining the ISO 9001:2008. Non-conformities were not found.
The SE Suite, software used for managing SoftExpert’s QMS, was one of the strong points highlighted by the team of auditors, who also highlighted the employees involvement and the noticeable improvement in SoftExpert’s quality management system.
“The auditing results are proof that SoftExpert is focused on the continuous improvement of its products and processes and on the constant search for excellence. We realize that such actions will lead us to fully complying with our customers’ requests, thus contributing to their satisfaction”, says José Maia, responsible for SoftExpert’s quality.
SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.
Founded in 1995 and currently with more than 2,000 customers and 300,000 users worldwide, SoftExpert solutions are used by leading corporations in all kinds of industries, including manufacturing, automotive, life sciences, food and beverage, mining and metals, oil and gas, high-tech and IT, energy and utilities, government and public sector, financial services, transportation and logistics, healthcare, and many others.
SoftExpert, along with its extensive network of international partners, provides hosting, implementation, post-sales support and validation services for all solutions to ensure that customers get the maximum value from their investments.
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