The Challenge
Often managers don’t have an easy way to measure and monitor performance indicators – or an effective method to communicate goals and objectives. As a result, too much focus can be placed on financial indicators and lagging measures of performance while not enough emphasis is given to critical operation metrics and key performance indicators (KPIs).
Companies risk wasting resources and efforts when they lack a commonly shared and understood strategy. In the absence of commonly shared source of metrics, managers may measure performance in areas not related to the corporate strategy or not aligned in the correct way.
The employees know they are responsible for driving corporate performance. But not every employee knows if or when they are responsible for resolving a performance problem. Many problems persist or go unaddressed simply because no one person, team, or department has been specifically tasked with resolving them.
Corporate Performance Management consists in linking business strategy with targeted metrics, powerful analytics and flexible reporting options to actually deliver improved business results. ![Corporate Performance Management [CPM]](imgs/gestoes/fr_estrategia.gif)
The Solution
SoftExpert CPM Suite can help you define a strategy and measure performance against goals, monitor progress on a regular basis, and communicate across your entire enterprise. Administrators can create a metric, process diagram or scorecard once and use it across the organization to ensure everyone is working with the same definitions and to the same targets.
SoftExpert CPM Suite allows the use of strategy maps and analysis graphs and diagrams to understand the cause-and-effect relationships of your key processes and metrics. It provides a specialist toll to resolve performance problems and address actions to the responsible team.
With SoftExpert CPM Suite, metrics can integrate a range of cross-functional data. Administrators can build metrics using data from any source, including ERP and CRM systems, spreadsheets, legacy and mainframe data, and user-entered values.
Most important, SoftExpert CPM Suite is broadly consistent with international standards, such as BSC, ISO 9000, PMBOK, Six Sigma, among others.
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