Healthcare

Healthcare

  • With SoftExpert Suite, patient information is more readily available to the care team, the care process is accelerated, and we've created a safer environment. [+] Read More

    José Francisco da Silva – Hospital Aliança
    Aliança
  • SoftExpert Suite has allowed us to do this much better and more efficiently than was possible with our previous paper-based processes. It´s a tremendous improvement. [+] Read More

    Alfredo Martins – Clinhemo, Clínica de Hemoterapia
    Clinhemo
  • SoftExpert Suite has transformed the way we deliver healthcare. Now we have seen more accurate, timely data and enhanced workflow efficiency. [+] Read More

    Luciana M. Barbosa – Hermes Pardini
  • We realize that if people have to wait a week for information, they may deem it as no longer valid. SoftExpert Suite solves the 'black hole' of trying to find important documents and records. [+] Read More

    Ricardo Mitsugu Ozaki – Unimed, Federação SC
    Unimed
  • SoftExpert Suite is a key foundational component of our overall strategy. It has allowed us to meet our two primary goals of enhancing operational efficiencies and supporting physicians by making it easier for them to practice. [+] Read More

    Simone Araújo – Real Hospital Português
    Real
  • With SoftExpert, we're able to connect the really sound, good regulatory expectations to our practice. [+] Read More

    Andrea Fernanda Ribeiro – Hospital Santa Rita
    Santa Rita
  • Healthcare is a data, regulatory and process intensive industry, and SoftExpert Suite is a critical asset to help the hospital streamline form processes so we can stay focused on our core goal to help patients. Everyone has shared in the benefits of SoftExpert Suite. [+] Read More

    Humberto Gomes de Melo – Santa Casa de Maceió
    Santa Casa de Maceió

The Solution

Simplifying Excellence and Compliance Management for Healthcare Organizations

Healthcare leaders face many complicated questions each day. How can they maximize their organization's profits without sacrificing superior patient care? How can they increase patient and employee satisfaction? How can they recruit and retain talented healthcare professionals? How can they meet regulatory demands effectively? How can they make sure the goals of the organization are realized by everyone in the organization?

Healthcare organizations rely on the execution of manual, human-centric processes when delivering the majority of their services to patients. Faced with the need to reduce cost and increase patient satisfaction, many healthcare organizations turn to SoftExpert's integrated management system as a tool for diagnosing problems in the way their organization works, treating these problems effectively and to continuously monitor and ensure the health of the organization.
SoftExpert Suite for Healthcare allows healthcare organizations to become compliant with multiple standards, regulations and initiatives, such as JCAHO and HIPPA, into only one easy-to-use and accessible system. SoftExpert offers an integrated regulatory compliance solution for the healthcare industry for successfully meeting compliance requirements while lowering the associated costs that can otherwise be substantial.

SoftExpert Suite simplifies and standardizes excellence and compliance management processes with an industry-specific automated solution. By eliminating inefficient manual processes, SoftExpert Healthcare Suite helps healthcare organizations improve productivity and lower costs. As a result, healthcare professionals can spend more time on strategic activities and patient care.

SoftExpert Suite enables healthcare organizations to map, analyze and continually improve the efficiency of healthcare operations, also known as patient pathways, by integrating in a single platform different management frameworks, including strategy, processes, performance, customers, employee competencies, healthcare documents and records, quality, risks and assets.

This is achieved by providing a software platform that is focused at medical professionals, from surgeons to nursing staff and maintenance to management. It provides staff with a central point of access to all up-to-date process documentation, process KPI's, related documentation such as policies, templates, treatment descriptions, eLearning and task related applications, as well as an online platform for registering suggestions, risks, complications, near misses and initiatives.

By offering staff with insight in their role in end-to-end patient treatment processes, their purpose, current and past performance as well as desired outcomes, they become better able to recognize opportunities for improvement rather than ending up fighting fires. Powerful support for collaboration with co-workers across organizational boundaries then enables them to play a central role in making smart improvements in the way the organization serves its patients.

The Core Elements of the SoftExpert Suite for Healthcare Excellence

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Customers Quality Assets Records Competencies Processes Performance Risks

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