Overview

FDA 21 CFR Part 820 is a set of regulatory rules laid out by the U.S. Food and Drug Administration (FDA) for the purpose of ensuring the adequacy of quality systems involved in the manufacture of pharmaceutical products and medical devices. Unlike Part 11 Compliance, Part 820’s GMP regulations are mandatory for all medical device companies.

Benefits

Compliance is just one of the benefits gained. But some other perceived – and actual – benefits experienced by medical device companies include:

• Provides quality and compliance assurance.
• Shortens product development lifecycles.
• Facilitates design-for-compliance initiatives.
• Minimizes preparation time for FDA audits.
• Reduces the cost of regulatory compliance.
• Improves business processes.
• Integrates compliance management capabilities into current business processes.
• Meets demand quickly and cost-effectively.
• Reduces variability within processes.
• Provides detailed work-in-progress visibility and traceability.
• Reduces the organization’s overall risk.
• Anticipates process and product deviation.
• Implements timely preventive actions.
• And more …

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The Challenge

The medical device industry is under increasing pressure to adhere to FDA rules for process compliancy. Without compliance, these companies are unable to bring products to market and are subject to financial, civil and potentially criminal sanctions.

Along with increasing competition in the market for medical devices and the decreases in available staff, it’s clear why these companies look to effective methods for ensuring compliance with government policy and procedure while decreasing time-to-market and increasing competitiveness.

The following issues may impact a medical device company in its compliance efforts:

• Fast-changing market demands.
• Manage a multitude of internal and external risks.
• Need for continuous design innovation.
• Innovate and ensure safety while still protecting profit margins.
• Chaotic economic cycles.
• Critical information not readily available for workers to do their jobs effectively.
• Create complete and secure device master records.
• Validate every stage of the device lifecycle – from design concept to quality release.
• Maximize organizational efficiencies.
• Reduce earnings volatility.
• Reduce compliance risk.

These are significant challenges. However, the implementation of a management system helps medical device organizations achieve continuous performance improvement.

To deal with these challenges and to comply with rigorous FDA regulatory requirements, ISOSYSTEM is an integrated web-based management system, designed to help medical device companies to fully meet 21 CFR PART 820 regulations.

ISOSYSTEM is an integrated web-based management system, designed to help medical device companies to fully meet 21 CFR PART 820 regulations.

With ISOSYSTEM such organizations can easily and effortlessly:

• Achieve 21 CFR PART 820 compliancy quicker.
• Employ industry-proven solution that is seamlessly integrated.
• Reduce the cost involved to comply with FDA regulations.
• Increase end user acceptance and productivity.
• Monitor and report product defects.
• Automate the required regulatory data collection of device-history records.
• Manage product complaints and adverse events.
• Manage closed-loop CAPA processes.
• Communicate quality issues.
• Modify procedures to suit unique business requirements.
• Access procedures while maintaining complete document security.
• Maintain complete audit trail records.
• Eliminate rework.
• Manage product specifications.
• Maintain accessible and secure product information.
• Minimize costs by saving on consulting services.
• Ensure the authenticity, integrity, and confidentiality of electronic records.
• And much more …

ISOSYSTEM provides organizational efficiency, process control, and flexibility to help simplify the tasks involved in managing data and information. It will also help your organization make better decisions in managing the content and process that drive your business.

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ISOSYSTEM Compliance Mapping

Each ISOSYSTEM module addresses key compliance issues as shown below:

ISOSYSTEM Module	FDA Compliance and Requirements
Document	Manage the creation, review, approval, and distribution of documents. Ensure changes to documents are reviewed and approved by authorized personnel. Communicate approved changes to the appropriate personnel in a timely manner. Document the Quality Management System. Prevent unintended use of incorrect documents. Automate document protection and retention rules. Show enterprise-wide involvement in the process of document changes. Remove or disable obsolete documents to prevent unintended use. Ensure only the latest document versions are available for use. Keep record of document change.
Action	Maintain procedures to control product that does not conform to specified requirements. Streamline the complaint-handling process and reduce the lifecycle from submission to resolution. Define the responsibility for review and the authority for the disposition of nonconforming products. Ensure that d isposition of nonconforming products are well documented. Integrate the corrective and preventive action process with other quality processes. Provide customizable reporting capabilities to help managers monitor entire quality management life cycle. Streamline the process for identifying, evaluating, reviewing, and handling of nonconforming materials, parts, and finished products.
Audit	Streamline and effectively manage the audit process. Provide advanced tracking capability. Automate scheduling of all recurring audit-related activities. Ensure the quality system is in compliance with the established quality system requirements and determine the effectiveness of the quality system. Provide quality audit reports for management review. Keep record of audit dates and results.
Process	Streamline the entire change control procedure for faster turnaround. Ensure production (and installation) processes are defined, planned, and documented. Ensure processes are monitored and controlled.
Competence	Easily identify training needs. Ensure that all activities are correctly performed by the right personnel. Automate assignment and monitoring of training sessions. Allow sequencing of training courses, so after a prerequisite is completed, the next course is automatically launched. Provide group sign-off feature for verifying training of large groups of employees. Keep record of all trainings carried out.
Calibration	Ensure that all inspection, measuring, and test equipment are suitable for their intended purposes and are capable of producing valid results. Check that equipment is routinely calibrated, inspected, checked, and maintained. Ensure no unregistered or overdue equipment is used. Assess measurement validity if found out of calibration. Ensure measurement uncertainty and equipment capability are known. Identify equipment which does not need to be calibrated. Trace equipment measurements to national or international standards. Document calibration steps for each piece of equipment. Keep record of all calibrated equipment.
SPC	Verify acceptability of process capability and product characteristics. Ensure that required characteristics of processes and products are monitored and measured. Document procedures to implement and control the statistical techniques identified. Identify variations in processes. Ensure action plans are taken when out-of-control signals are detected. Monitor the process for key constraints that correlate to final product quality. Develop practices that ensure minimal variation. Alert specified users when a process is trending out of control. Provide closed-loop feedback to appropriate process controllers to bring the process back in control.
Inspection	Maintain procedures for acceptance of incoming products. Ensure incoming materials are inspected or verified as conforming to specified requirements. Document acceptance or rejection of inspected material. Ensure final inspection is performed prior to release of finished product. Keep record of the results of supplier evaluations and follow-up actions.
Maintenance	Keep records of all maintenance work. Ensure unique identification of each piece of equipment. Keep records of equipment calibration and maintenance. Document equipment instructions – usually supplied by the manufacturer. Ensure equipment operates within specifications. Provide maintenance schedule to ensure no equipment is overlooked.
Project	Ensure projects are initially planned then approved. Estimate initial project time, costs, and deliverables. Identify, document, review, and approve all project changes and modifications. Ensure critical path assessment. Provide WBS & Milestone plan. Keep record of all project meetings. Ensure project tasks are performed and verified.
FMEA	Maintain procedures to control the design of the device in order to ensure that specified design requirements are met. Identify significant design or process characteristics that require special controls to prevent or detect failure modes. Ensure the design output meets the design input requirements. Ensure problems are prevented from occurring. Maintain plans that describe or reference the design and development activities. Define responsibility for implementing design plans. Ensure plans are reviewed, updated, and approved as design and development evolves. Keep record of all design reviews and verifications.
Risk	Provide qualitative and quantitative risk management. Provide key risk indicators for tracking risk metrics and thresholds. Automate the process of identifying, measuring, and monitoring operational risks. Track material risks and quantify risk costs. Enhanced visibility of the risks impacting the organization. Provide statistical and trend analysis capabilities. Keep record of risk history. Provide an audit trail of actions taken and risk status.

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Industries

Food & Beverage
Manufacturing
Healthcare
Pharmaceutical

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